This policy delineates how the neonsignmakers.com platform (hereafter referred to as “Site”) handles and secures any information you provide to Neon Sign Makers (hereafter known as “us”, “we” or “our”) while utilizing the Site. We prioritize protecting your privacy. If we request specific data from you, by which you can be identified when accessing this Site, rest assured that it will be employed in compliance with this privacy directive. We may periodically modify this policy by updating this page. We encourage you to review this page occasionally to ensure you are comfortable with any modifications.
Data We Collect
We might gather the following types of personal information about you:
- Your full name;
- Your contact details, including email address, postal address, residential address and/or phone number;
- Information about products and services we have provided to you or you have asked about, and our response;
- Your browser session and geo-location data, device and network data, statistics on page views and sessions, acquisition sources, search queries, and/or browsing activity;
- Information about your access and usage of our Site, including through Internet cookies, your interactions with our Site, your browser type, your operating system type, and the name of your Internet Service Provider;
- Additional personal information you supply to us, directly or indirectly, through your utilization of our Site, linked apps, linked social media platforms, and/or accounts from which you permit us to gather data;
- Any other personal data requested by us and/or provided by you or a third party. We may gather these types of personal data directly from you or from third parties.
For a comprehensive list of cookies we collect, refer to the List of cookies we collect section.
How We Utilize the Information We Gather
We need this data to comprehend your needs and offer improved services, particularly for the reasons listed below:
- To facilitate your access to and usage of the Site, related applications, and related social media platforms;
- To communicate with you;
- For keeping internal records, administrative purposes, invoicing, and billing;
- For analytics, market research, and business development, including to manage and enhance our Site, related apps, and related social media platforms;
- To organize contests and/or provide additional benefits to you;
- For advertising and marketing, including sending promotional information about our products and services, and third-party information that may interest you;
- And to adhere to our legal obligations and resolve any disputes that may arise. Storage and Security We are dedicated to ensuring the security of the personal information we gather. To prevent unauthorized access or disclosure, we have established appropriate physical, electronic, and managerial procedures to safeguard and secure personal information and protect it from misuse, interference, loss, unauthorized access, modification, and disclosure.
We cannot guarantee the security of any information transmitted to or by us over the Internet. Any exchange of data is at your own risk. Despite our efforts to safeguard against unauthorized disclosures, we cannot assure you that the personal data we gather will not be disclosed in a manner that contradicts this Privacy Policy.
Sharing Personal Information with Third Parties
Your personal data may be shared with:
- Our employees, contractors, and/or related entities;
- Our existing or potential agents or business partners;
- Any entity to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
- Credit reporting agencies, courts, tribunals, and regulatory authorities, if you default on payment for goods or services we have provided to you;
- Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in relation with any actual or anticipated legal proceedings, or in order to protect, exercise or defend our legal rights;
- Third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This might include parties located or storing data outside of the United States;
By providing us with your personal information, you acknowledge that certain third parties might not be regulated by US federal or state privacy regulations. If any third party contravenes US federal or state privacy regulations, you won’t be able to seek redress from us.
Your Rights and Managing Your Personal Information Choice and consent: Please read this Privacy Policy thoroughly. By providing us your personal data, you’re consenting to us collecting, holding, using and disclosing your personal data in accordance with this Privacy Policy. While you can choose not to provide personal data, doing so might affect your usage of this Site and the products/services offered on it or through it.
Information from third parties: If we receive your personal data from a third party, we’ll protect it as stipulated in this Privacy Policy. If you’re a third party providing someone else’s personal data, you represent and warrant that you’ve obtained the person’s consent to provide their data to us.
Restrict: If you’ve previously agreed to us using your personal information for direct marketing, you can retract your consent anytime by contacting us using the details below.
Access: You may request details of your personal data that we hold. Providing this information might incur an administrative fee.
Correction: If you think any data we have about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us using the details below. We’ll take reasonable steps to rectify any data deemed inaccurate, incomplete, misleading or outdated.
Complaints: If you wish to lodge a complaint about our handling of your personal data, please contact us with the full details of your complaint. We’ll promptly investigate your complaint and respond to you in writing, outlining the outcome of our investigation and the steps we’ll take to address your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
Our Use of Cookies
A cookie is a small file which seeks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie aids in analyzing web traffic or notifies you when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and recalling information about your preferences.
We utilize traffic log cookies to identify the pages being used. This helps us scrutinize data about webpage traffic and refine our website to suit customer needs. We only employ this information for statistical analysis purposes and afterward, the data is eliminated from the system.
In a nutshell, cookies assist us in offering you a superior website, by allowing us to monitor the pages you find helpful and those you do not. A cookie in no way allows us access to your computer or any data about you, apart from the data you choose to share with us. You can opt to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually adjust your browser setting to decline cookies if you prefer. However, this may hinder you from fully exploiting the website.
Third parties for collecting and processing data, such as Google Analytics or other relevant businesses. This might include parties storing data outside of the United States.
Cookies we collect
| Cookie Name | Domain | Description | Duration | Category |
|---|---|---|---|---|
| tk_or | neonsignmakers.net | JetPack plugin sets this referral cookie on sites using WooCommerce, analyzes referrer behaviour | 1 year 1 month 4 days | Analytics |
| tk_r3d | neonsignmakers.net | JetPack installs this cookie to collect internal metrics for user activity, improves user experience | 3 days | Analytics |
| tk_lr | neonsignmakers.net | JetPack plugin sets this referral cookie on sites using WooCommerce, analyzes referrer behaviour | 1 year | Analytics |
| woocommerce_geo_hash | neonsignmakers.net | WooCommerce sets this cookie to ensure correct pricing display according to billing country | 1 hour | Necessary |
| elementor | neonsignmakers.net | The website’s WordPress theme uses this cookie, allows website owner to change content in real-time | Never | Necessary |